Team...

I just wrote an email to the team of people with whom I have the privilege of serving at our clinics in Denver. I thought I'd share it here because this is, in a sense, a way to praise my team publicly for what they have done and continue to do. While the comments below are directed toward our provider team, our patient support staff is equally praiseworthy -- they are the hearts and voices that greet you when you call and when you arrive for your appointment. They are the ones who work very hard to help your insurance company "see the light" and reimburse the care you receive here. Together, our providers and staff constitute who we are. They define our collective mission that makes miracles happen on a daily basis in the lives of people who are in pain or suffering illness. And I am grateful!

So here is what my team does, behind the scenes, at The Center for Spine Pain:

"Once in awhile I come up for air, look around, and see what an incredible job we’re doing and who we are in the process of becoming, and I’m amazed. This is not something I created. You can’t create this. It happens when good people decide to pull in the same direction because the destination is worthy, and the journey is endurable."

"So, thanks for being on board. Thanks for taking on projects like writing case reports and moving furniture and treating our staff with love and respect, and for putting agendas together, and creating x-ray storage space, and printing out articles, and helping me to learn how to delegate better by wrestling things out of my bony grip and assuring me that you’re taking good care of it."

While I fail every day as a leader in some areas, I fail forward in the direction of achieving a worthy ideal. I'm learning. The people on my team, just by being there, are bearing me up, sharing the load, helping us move along the path to becoming the best spine pain and wellness center we can be!